Verify format
Use supported formats such as MP4, JPG, PNG, TIFF, WEBP.
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Troubleshooting
Upload errors
Upload errors can happen due to unsupported formats, file size limits, or unstable connections. Follow the steps below to fix the issue.
Quick answer
Verify size limit
Make sure your file size is within the allowed limit for your current plan.
Verify network stability
Use a stable internet connection and avoid switching networks during upload.
Step-by-step fix
01
Check your file format
Ensure your file is in a supported format such as MP4, JPG, PNG, TIFF, WEBP.
02
Check your file size
Make sure your file size does not exceed the allowed limit for your plan.
03
Switch to a stable connection
Use a stable network and avoid interruptions during upload.
04
Refresh and re-upload
Refresh the page and try uploading your file again.
If it's still not working
Compress your file and try again.
Try using a different browser.
Disable browser extensions that may interfere with uploads.
You're good when
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Still not working?
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