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Find & Recover

Missing files

If you can't find a file, it may have been moved, renamed, or uploaded to a different project.

Quick answer

Search by keyword

Use file names or content-related keywords to find your file.

Check all projects

Switch between projects and verify where the file was uploaded.

Check trash and recent

Moved or deleted files may still be recoverable.

Step-by-step fix

01

Search by keyword

Use the workspace search bar and try different keywords related to the file name or content.

02

Check all projects

Switch between projects in the sidebar to see if the file was uploaded elsewhere.

03

Use date filters

Filter by upload date to narrow down when the file was added.

04

Check the trash

Deleted files may still be recoverable from the trash.

If the issue continues

Ask teammates if the file was moved or renamed.
Check your browser download history for the original file.
Contact support if the file appears to be lost.

You're good when

The file appears in search results.
You can open the file in your workspace.
You can use and share it again.

Related problems

Still missing files?

Our team can help you recover and trace your workspace history.

Contact Support