Y
Yettey
Back to Help Center
Find & Recover

Missing files

If you can't locate a file, it may have been moved, renamed, or uploaded to a different project.

Quick answer

Search by keyword

Try file name and content-related keywords.

Check all projects

Switch projects and verify upload location.

Check trash and recent

Moved/deleted files may be recoverable.

Step-by-step fix

01

Search by keyword

Use the workspace search bar and try different keywords related to file content or name.

02

Check all projects

Switch between projects in the sidebar to see if the file was uploaded elsewhere.

03

Use date filters

Filter by upload date to narrow down when the file was added.

04

Check the trash

Deleted files may be recoverable from the trash bin within 30 days.

If the issue continues

Ask teammates whether the file was moved or renamed.
Check browser download history for the original file.
Contact support if files appear to be lost.

You're good when

File appears in search results.
You can open the file in workspace.
You can use and share it again.

Related problems

Still missing files?

Support can help recover and trace workspace history.

Contact Support